Privacy policy
At Smartpickxo, we are committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or shop on our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information we collect
We may collect personal information when you browse our website, create an account, place an order, or contact our support team.
The information we may collect includes:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through trusted payment providers)
- Order history
- Device information
- Shopping preferences and wishlist items
We only collect information that is necessary to provide our products and services.
How we use your information
We use your information to provide the best possible shopping experience and to improve our services.
Your information may be used to:
- Process and deliver your orders
- Verify payments and prevent fraud
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your questions and requests
- Improve website performance and user experience
- Recommend gaming products based on your interests
- Send promotional emails and special offers (only if you have subscribed)
We never sell your personal information to third parties.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Keep items in your shopping cart
- Remember your login information
- Save your shopping preferences
- Analyze website traffic
- Improve website performance
- Display personalized content and promotions
You can disable cookies in your browser settings, although some website features may not function correctly.
Third-Party Services
We work with trusted third-party service providers to operate our online store efficiently.
These services may include:
- Payment gateways
- Shipping and delivery companies
- Email marketing platforms
- Website analytics tools
- Customer support systems
These providers only receive the information necessary to perform their services and are required to protect your data in accordance with their own privacy policies.
We encourage you to review the privacy policies of any third-party services you use through our website.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information (where legally permitted)
- Withdraw consent for marketing communications at any time
- Request a copy of your stored personal data
- Ask questions about how your information is processed
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Email:lanbriko@gmail.com
Customer Support: +237 675789901
Website: www.smartpickxo.com
We will respond to your request as quickly as possible.
Last Updated
June 2026